Book directly with the Call Center or App
Call the MTA Call A Ride Call Center at 866-535-8781 or use the MTA Call A Ride Mobile App. You no longer book or call providers directly.
What’s New in 2026
Changes to MDOT MTA Call-a-Ride starting November 9, 2026.
AS OF NOV 9, 2026Customers call directly to the MTA Call A Ride Call Center (866-535-8781) or use the MTA Call A Ride Mobile App to book your trip. Customers no longer book or call providers directly.
What is changing
Prepay with a credit or debit card
You can pay your fare electronically when you book, or pay $3.00 to the driver.
One card: your Mobility ID
You only need to present your Mobility ID card for service. Call A Ride and Call a Ride Center cards are no longer required — one card for all Mobility services.
Electronic signature
You will be asked for an electronic signature at the time of pickup, or for a photo of your Mobility ID (Uzurv only).
WAV – Wheelchair Access Vehicles
Wheelchair customers can now book trips using our WAV (Wheelchair Access Vehicle).
New providers
New providers have been added to the service to improve service quality for customers.
Ready to book?
Call Center
866-535-8781Book your trip with the MTA Call A Ride Call Center.
Call the Call CenterMobile App
MTA Call A RideBook your trip from your phone or tablet.
Customer Service
410-664-2030Monday–Friday, 8:00 a.m.–5:00 p.m. Questions about policies, your account or the service area.
Call Customer ServiceSend a question or comment to Customer Service. Please do not include medical or payment-card information.
Email Customer ServiceGet the MTA Call A Ride app — scan the QR code or tap the link
Book and manage your trips from your phone. On a computer or a second device, open the camera on your phone, point it at the QR code for your phone type and tap the link that appears. On your phone, just tap the button.
iPhone and iPad (iOS)
Android phones and tablets
Can’t scan? Search for “MTA Call-A-Ride” in the App Store or Google Play, or book by phone at 866-535-8781.